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Customer feedback is the most effective way of improving the financial performance of a business – Interview with Guy Letts of CustomerSure

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Today’s interview is with Guy Letts, founder and Managing Director of CustomerSure, a cloud based software firm that helps businesses gather feedback from their customers – not as an annual marketing exercise but as part of day-to-day business. Guy joins me today to talk customer reviews, customer feedback, a better way to do it and […]

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